Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used.

This Privacy Policy relates to information collected by Integro Technologies, Ltd. (referred to in this Privacy Policy as "Integro" "we", "us", or "our") through your use of our website and our Services, features and information available on our website (which are collectively referred to in this Privacy Policy as "Integro ERP").

If you disagree with our use of your personal data in line with this policy, please do not use the Integro ERP.

Scope of this Privacy Policy

Please be aware that this Privacy Policy does not govern all the information Integro may process. Our commitment to customers and service providers is governed by a separate Data Protection Addendum. This Privacy Policy is also incorporated into and governed by our Terms of Use.

Any capitalised words we use in this Privacy Policy that we haven’t defined here will have the same meaning as in our Terms of Use.

Our commitments to employees are governed by our internal employment policies.

We are always committed to transparency with our customers and employees and to protecting your data privacy.

What Information do we Collect?

You must establish an account to take advantage of certain features of Integro ERP. If you wish to establish an account, you must provide us with information (including personally identifiable and non-personally identifiable information). In addition, we may obtain your personally identifiable information if you identify yourself to us by sending us an e-mail with questions or comments.

Depending on your use of Integro ERP, we collect two types of information: personally identifiable and non-personally identifiable.

Personally Identifiable Information

Personally identifiable information identifies or can be used to identify or contact you. Examples of personally identifiable information may include your name, IP address, company name, job title, e-mail address and work telephone number.

Non-Personally Identifiable Information

Non-personally identifiable information is information on any single item which, by itself, cannot be used to identify or contact you; which may include demographic information (such as age, profession, company industry or gender), IP addresses, browser types, domain names, and statistical data involving the use of Integro ERP. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your postcode with your street address) in a way that enables you to be identified. However, the same pieces of information may be considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your account preferences).

Why do we need your Personal Data?

We do not sell any data, including your personal data. Following applicable data protection and privacy laws, we will only collect and process your personal data. We must collect and process certain personal data to provide you access to Integro. If you registered with us, you will have been asked to check a tick box indicating your agreement to provide this data to access our services. This consent gives us the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time.

Information we collect automatically when you use Integro ERP:

We collect information about you when you use our Services, such as browsing our websites and taking certain actions within the Services, including:

• Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use, the tasks, projects, teams and other links you click on, the type, size and filenames of attachments you upload to the Services, frequently used search terms, and how you interact with others on the Services. We also collect information about the teams and people you work with and how you interact with them, like who you collaborate with and who you communicate with most frequently.
• Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when installing, accessing, updating, or using our Services. We also collect information about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data through your device. We use your IP address and/or country preference to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.
• Cookies and Other Tracking Technologies: Integro and our third-party partners, such as our analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. For more information, please see our Cookies and Tracking policy, which includes controlling or opting out of these cookies and tracking technologies.
• Log files: We collect non-personally identifiable information through our Internet log files, which record user IP addresses, browser types, domain names, and other anonymous statistical data involving Integro ERP. This information may be used to analyze trends, administer Integro ERP, monitor its use, and gather general demographic information. We may link this information to personally identifiable information for these and other purposes, such as personalizing your experience on Integro ERP and evaluating Integro ERP in general.

Information we receive from other sources

We receive information about you from other Service users, third-party services, and our business and channel partners.

• Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, someone else may mention you on a task, or a team member may upload content about you to Integro. We also receive your email address from other Service users when they provide it to invite you to the Services. 
• Other services you link to your account: We receive information about you when you or your administrator enable third-party apps or integrate or link a third-party service with our Services. For example, you or your administrator may also integrate our Services with other services you use, such as Microsoft Office 365, allowing you to access, store, share and edit certain content from a third party through our Services. For example, you may authorize our Services to access and display files from a third-party document-sharing service within the Services interface. The information we receive when you link or integrate our Services with a third-party service depends on that third-party service's settings, permissions, and privacy policies. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.
• Integro's use of information received and Integro's transfer of information to any other app from Google APIs will adhere to Google's API Services User Data Policy, including the Limited Use Requirements.

Your Rights

Where and when is information collected?

Opt-out: You may contact us anytime to opt out of (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data, if any; or (iv) any new processing of your personal data that we may carry out beyond the original purpose. Please note that using some of the platforms may be ineffective upon opt-out.

Access: You may access the data we hold about you at any time by exporting your Team’s data (if you are an admin) or contacting us directly.

Amend: You can also contact us to update or correct any inaccuracies in your personal data.

Erase and Forget: In certain situations, such as when the data we hold about you is no longer relevant or incorrect, you can request that we erase it.

You may contact us at support@integroerp.com or via mail or courier at The Innovation Centre, Queen's Road, Belfast,

Northern Ireland BT3 9AD anytime with any other questions you may have about your personal data and our use of such personal data.

Where will Data be Transferred?

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to, the Republic of Ireland, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing subject to the terms of our Data Protection Addendum. We will take all necessary steps to ensure that your data is treated securely and following this policy. Unless otherwise provided in our Data Protection Addendum, your team's project and task data will never be transferred to third parties. The only data we share with third parties is for analytics, error tracking, and marketing.

How Long will Data be Stored?

We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

What do we do with the information we Collect?

In general, we use the information collected to provide you with a great overall experience using Integro ERP, to help us understand who uses Integro ERP, for internal operations such as operating and improving Integro ERP, to contact you for customer service and billing purposes, and to facilitate the delivery of our marketing in some cases.

We use your information to send you a welcome e-mail after you create an account when you are invited to Integro, sign up for a demo or webinar, or receive our newsletter. We may also use your information to send other e-mail communications related to the Integro website and to give you the option to reactivate an inactive account. When required, we will always give you the option to unsubscribe in any email.

We may also use the information gathered to perform statistical analysis of user behaviour or to evaluate and improve Integro ERP. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with Integro ERP.

When do we Disclose Information to Third Parties?

Except as outlined in this Privacy Policy, the Cookie Policy, or the Integro Data Protection Addendum or specifically authorized by you, we will not disclose any information to third parties outside of Integro.

Laws and Legal Rights

We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so to comply with an applicable statute, regulation, rule or law, search warrant, court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, Integro ERP or the general public. 

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities to meet national security or law enforcement requirements.

Outside Contractors

We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to Integro ERP, such as hosting, credit card processing and fraud screening, and mailing list hosting for Integro ERP. In providing products or services to us, these Outside Contractors may have access to information collected through Integro ERP, including your personally identifiable information. We require that these contractors agree to (1) protect the privacy of your personally identifiable information consistent with this Privacy Policy or the Data Protection Addendum and (2) not use or disclose your personally identifiable information for any purpose other than providing us with the products or services for which we contracted or as required by law. Please see our Data Protection Addendum for more information about subprocessors.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Integro or any of its Corporate Affiliates (as defined herein), or that portion of Integro or any of its Corporate Affiliates to which the Service relates, or if we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Does this Privacy Policy apply when I link to other websites or services?

Integro ERP may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than Integro ERP. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information we collect through Integro ERP.

Is the information collected through Integro ERP secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. If applicable law imposes any non-disclaimable duty to protect your personally identifiable information, you agree that intentional misconduct will be the standard to measure our compliance with that duty. For more information about our policies and standards used to ensure security, please see our Security Policy.

Could my Information be Transferred to other Countries?

Personally identifiable information collected on Integro ERP may be transferred from time to time to our offices or personnel or to third parties located throughout the world, and Integro ERP may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using Integro ERP and submitting such information, you voluntarily consent to the trans-border transfer and hosting of such information. To the fullest extent allowed by applicable law, if you are a User accessing Integro ERP from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the Republic of Ireland, please be advised that all aspects of Integro ERP are governed by the internal laws of the Republic of Ireland regardless of your location.

What Choices do I have regarding the Collection, Disclosure and Distribution of Personally Identifiable Information?

Except as otherwise described in this Privacy Policy or in the Data Protection Addendum, we will only use personally identifiable information for the purposes described above or as otherwise disclosed when we request such information from you. You must "opt-in" and give us permission to use your personally identifiable information for any other purpose. You may also change your preference and "opt-out" of receiving certain marketing communications from us by clicking the unsubscribe link at the bottom of all such communications or contacting us via email.

Do Not Track

The term "Do Not Track" refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.

Can I update or correct my personally identifiable information?

Your rights to request updates or corrections to the information Integro collects depend on your relationship with Integro.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences concerning communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our systems (subject to the following paragraph), up to and including by deleting your team. Such updates, corrections, changes and deletions will have no effect on other information we maintain or information we have provided to third parties following this Privacy Policy before such update, correction or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information.

You should be aware that it is not technologically possible to remove every record of the information you provided us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy in a non-erasable form will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

How will I know if there are any changes to this Privacy Policy?

We may revise this Privacy Policy from time to time. We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without notifying you of such changes via email. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personally identifiable information, for which an email is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable, you must immediately contact us and stop using Integro ERP until the issue is resolved. Your continued use of Integro ERP after posting non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

Whom do I contact if I have any Privacy Questions?

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent in any of the following ways:

– By email: support@integroerp.com

– By postal mail or courier:

The Innovation Centre

Queen's Road

Belfast

Northern Ireland

BT3 9AD

Subject to the next paragraph, we ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through Integro ERP or otherwise.

If you send or disclose any sensitive personal data to us when you submit user-generated content to Integro ERPs, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user-generated content to our platform.

By using Integro ERP, you signify your acceptance of this Privacy Policy. If you disagree with this Privacy Policy, you should not use Integro ERP. Continued use of Integro ERP after posting changes to this Privacy Policy that do not significantly affect the use or disclosure of your personally identifiable information will mean that you accept those changes.