The ETC (Estimated to Completion) Hours are an estimate at a given point in time as to how many hours will be required to complete a project process. This estimation should be based on reviewing the remaining work with those involved in its execution and by reviewing any outstanding tasks associated with the process.
The ETC figure is then used to update the Remaining Hours figure for that process via a merged ICR (Internal Change Request), see Introduction to Internal Change Requests.
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